OnCampus London South Bank is committed to the success of our students.
We understand that providing support enables all of them to study effectively, progress to our partner university, and enjoy their life and experience of studying and living in South Bank.
We provide a broad range of advice and guidance on personal, practical, and academic issues.
Learn more about the support OnCampus offers at all of our centres by visiting our student support page.
How can we help?
When you enrol on your programme of study at OnCampus London South Bank, you will be assigned a Personal Tutor who will be responsible for ensuring you have adequate academic support during your time with us.
Your Personal Tutor is the first person you should go to if you have a problem. If they can't help you, they will be able to direct you to someone who can. You will also have regular tutorial sessions with them, which will cover material like correct academic referencing, adjusting to life in the UK, and preparing for your successful progression to your university course.
In addition, your Centre Head, Deputy Centre Head, Student Recruitment and Support Officer, and Curriculum Information Officer are always pleased to be able to help you with any issues you may be having.
Student Enquiry Time is when you can come and speak to members of the London South Bank University team in relation to a broad range of issues including but not limited to:
- Visa advice and guidance.
- Accommodation advice and guidance.
- Request for official documents.
- Informing us of a change of address or any other changes to your personal details.
- Requesting authorised absence.
- Any questions/concerns you may have with regard to your programme of study.
If you have a question or concern not covered above please come and see us during these times and we will be happy to provide any assistance we can.
Students from each course are elected by their peers to represent the views of students at the Staff-Student Liaison Committees. These meetings happen once a term and are designed to improve the management and enhancement of your programmes of study.
Staff and students consult each other on all aspects of their learning experience and future developments. Student Reps will communicate with their peers to gather feedback on their courses and attend meetings to discuss this feedback in centre and then with the other student representatives nationally once a term.
It is a chance to really make a difference, to improve their student experience. It's a great thing to put on a CV and will impress prospective employers.
OnCampus London South Bank aims to provide a high-quality educational experience, designed to ensure that students excel both academically and personally.
As such, we aim to ensure that all students are treated as individuals and that everyone's needs are met accordingly. Students with disabilities will be supported to help them enjoy the same quality of studies and life as other students. Please let us know if you have any disability (physical and/or mental) and require adequate adjustment by being open with us when completing the application form.
Students registered in the UK for full-time courses of six months or more are eligible to receive full health care from the National Health Service (NHS) regardless of country of origin. You will have the same rights to health care as a UK resident. This means that you register with a GP (local doctor), receive hospital treatment, treatment for pre-existing conditions and full maternity services. You have to pay for dental (teeth) services. In addition, optical (eye) services are not available on the NHS so you may have to pay for them.
Important: You may be eligible for help with the cost of prescriptions, dental and optical services on the basis of low income. For further information, please refer to the NHS website for their information on NHS costs and exemptions.
Students studying at OnCampus for less than six months will need to pay for all healthcare treatment. For these students, we strongly recommend taking out health insurance before coming to the UK. You are encouraged to register at a GP surgery at the earliest convenience.
