Here at OnCampus, we are committed to providing a safe and secure environment for all students.
Our commitment to the safety and wellbeing of students recognises that, under British and EU Law, anyone under the age of 18 is legally considered a child. As such, our comprehensive support package enables us to put in place appropriate safeguarding and child protection measures and also legal restrictions for the benefit of your child.
A university campus is an adult environment in which all students are expected to act as adults and to assume an adult level of responsibility. Places are offered on the understanding that students will be able to adapt to living away from home and demonstrate the maturity needed to deal with the practicalities of daily life. Universities treat all students as independent, mature individuals and students who are under the age of 18 years will be treated in the same way. However, we recognise that students under the age of 18 may have different needs in relation to their support and wellbeing, and so we have developed a specialised Under-18s Support Package just for them.
This bespoke support service for minors includes: health and wellbeing check-ins, engagement activities, welfare resources, termly academic reports and regular access to a personal tutor who will guide and support you throughout your studies. A mandatory under-18s supplementary fee also includes 24/7 access to an emergency helpline so you can rest assured that day or night we will be there to offer assistance.
Our friendly dedicated OnCampus welfare team is on hand to provide both academic and emotional support and every centre has a trained Mental Health First Aider to provide guidance and support during your studies. This includes:
Advice and assistance ahead of arrival at the OnCampus centre.
A Guardian will be allocated on a 1:1 basis while the student is under the age of 18. Guardians are accredited to gold standard by AEGIS, the Association for Education and Guardianship of International Students.
Dedicated welfare team who provide pastoral care throughout your studies.
Fully-trained Mental Health First Aiders.
24/7 Emergency Phone Service.
Welcome meeting and campus tour.
Guardian visits to centres and feedback on health and wellbeing shared with centres.
Access to wellbeing and mental health support materials through a Virtual Learning Environment (VLE).
Access student support from the MyOnCampus app.
Individual Personal Tutor Meetings as well as specialised Under-18 Personal Tutorials:
Term 1
Week 3 - 4: How are you settling into your studies?
Week 6 - 7: End of Term review.
Term 2
Week 2: Review of exam feedback and individualised target setting.
Week 6 - 7: Progress tracking.
Term 3
One-to-one drop in session with student services or Personal Tutor.
Dealing with out of hours medical emergencies.
Please be aware this services incurs an additional cost and is only available to students enrolled at OnCampus centres located in the UK, Ireland, and Paris.
College Guardians
For students studying in our UK or Paris OnCampus centres, we work closely with 'College Guardians'. This is a well-established nationwide company, professionally accredited by AEGIS (Association for the Education and Guardianship of International Students) with a network of experienced, independent welfare personnel. We have combined College Guardian expertise with our own to provide a comprehensive support package to our younger students.
A Guardian will be allocated on a 1:1 basis while the student is under the age of 18.
Meets students twice each term.
Available by telephone 24 hours per day during term time.
Academic and emotional support.
Assistance through sickness, hospital admissions and emergency situations.
Support through disciplinary matters and non-attendance.
Regular email and telephone contact with the student/parent/centre.
Guardianship in Ireland
You can find out more about guardianship and the excellent support for under-18s at OnCampus Ireland on the centre's Student Support page.
Under-18s supplementary fee
The under-18 supplementary fee is mandatory and is applied to all under 18s studying at our UK or Paris centres, whether face-to-face or online, for an entire academic year or until the student turns 18 years old.
A fee of £595/€680 will be automatically added to the student's account and is payable alongside the first term fees.
You will find information on guardianship fees in Ireland on the OnCampus Ireland Dates and Fees page.
Frequently asked questions
Some of the most common questions we get asked by students, parents, and guardians.